Best Customer Service Award 2016
Trada Casino wins it this year for their extraordinary awesomeness. They have been accredited for two years, and during these two years we have had only one formal complaint - and this was a complaint where the player bet over the specified limit during bonus play. When we contacted them, they responded promptly with a clear presentation of the facts. Both Max and I were impressed - this characterizes organizational skills that are scarce in this industry.
What's more is the consistant kudos that our members give these guys in the forum. It's really encouraging to hear about how awesome this casino has really got it together - thanks to Rachel and her team.
Thanks for great support of Trada Casino for fast verification and cashout! Both verification and cashout was made less than a day.
XDRUUUNKX The team are super there, Rachel, the 'Boss' and the support staff are extremely helpful, down to earth and pleasant... rest assured, its always good to play at places like Trada as you don't become just another 'player' like some of the bigger places treat players these days.
Nate Can I just say how pleased I am with customer support at Trada casino? I play at 12 different casinos and my experiences are that a few of them just don't care for the players.
jacko10 Signed up today and talked a bit via Live Chat. Wow. They really seem to be on the spot. Fastest answers I ever received via Live Chat. Approved my docs while I was in chat, and they have quite cool cashout terms.
hoff1985 The live chat is very very good....I'd probably say one of the better casinos around to be honest. Nice job guys on treating customers well.
lockinlove Trada are great. They payout very quickly and live chat is extremely good. Helpful and knowledgeable. So much better than the drones issuing cookie cutter responses with no authority that you get elsewhere.
fun4all
So high-fives all around for the customer support team at Trada Casino!
